Refund Policy
Return Policy for Toys at Freedom Toys
We want you to be completely satisfied with your toy purchase, so we offer a 7-day return policy on all our toys. If you're not happy with your purchase for any reason, you can return it for a full refund.
To return a product, please contact us within 7 days of receiving your order. We will provide you with a return shipping label. Once we receive the returned toy, we will process your refund within 10 business days.
Exceptions to the Return Policy:
The following items are not eligible for return:
- Toys that have been used or damaged
- Toys that are missing parts or accessories
- Toys that were purchased on sale or clearance
How to Return a Toy:
To return a toy, please follow these steps:
- Contact us within 7 days of receiving your order.
- Provide your order number and reason for the return.
- We will send you a return shipping label.
- Securely pack the toy and return it to us.
- Once we receive the returned product, we will process your refund within 10 business days.
Refunds
Refunds will be processed to the original payment method used for the purchase. If you paid with a credit card, the refund will be credited to your account. If you paid through local payment methods in Pakistan, the refund will be sent to your account.
Contact Us
If you have any questions about our return policy, please contact us at [ahmadalidogar14@gmail.com]
Thank you for shopping with FreedomToys.Store!